Terms of Service

me360 Testing Services is the trading name of ME360 HEALTHCARE LIMITED and owns this website.
The company REGISTRATION details are as follows:

ME360 HEALTHCARE LIMITED

143 LOUGHBOROUGH ROAD, LEICESTER, LE4 5LR

Our company registration number is 13192591. The term me360 Testing Service or ‘us’ or ‘we’ refers to the owner of the website as above. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use –

1. If you continue to browse and use this this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern me360 Healthcare Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. All content on the me360 Healthcare Limited’s website is subject to change. This includes, contents, services provided, description of services, fees for services and special offers.
2. me360 Healthcare Limited’s does not maintain any responsibility for the content on external sites linked from its website.
3. me360 Healthcare Limited does endeavour to maintain accurate information on its website but we do not guarantee that the information is from errors.
4. me360 Healthcare Limited does not warrant that its site or server is from viruses and bugs.
5. me360 Healthcare Limited owns the copyright to all content and the organisation of information on its website. We do not allow the unauthorised copying of information from this site.
6. me360 Healthcare Limited owns all trademarks, trade names, logos, devices and service marks appearing on this website, whether registered or unregistered.

General Service Terms

1. me360 Healthcare Limited is a provider of private healthcare testing services. All fees for our services are indicated on the website. me360 Healthcare Limited reserves the right to change the fees for services as deemed necessary and will ensure that the fees section of the website is updated regularly to reflect the most up to date prices. All consultations entered into with a me360 Healthcare Limited clinician, be they doctor, nurse or pharmacist is subject to a consultation or service fee. All fees must be paid prior to leaving the consultation site or at the end of the consultation.
2. All clinical partners are responsible for their practice and for any advice, testing or any treatments that they provide during the consultation.
3. me360 Healthcare Limited will only provide consultations and testing services with the patient or clients themselves.
4. For children under 16 years, testing services or consultations need to take place with the parent or legal guardian.
5. Enquiries answered by administrative team via email is for guidance purposes only. me360 Healthcare Limited will not be held responsible for the accuracy of such information given outside of the formal testing service or consultation with our testing clinicians/personnel.
6. We cannot accept responsibility for non-receipt of emails or unobtainable telephone numbers.

Our staff have the right to work in an environment from violent, threatening or abusive behaviour and everything will be done to protect that right. At no time will any violent, threatening or abusive behaviour be tolerated.

Client Privacy Policy

1. me360 Healthcare Limited ensures that all client details and records are kept in the strictest of confidence.
2. me360 Healthcare Limited will only share information with other medical service providers involved directly in your care such as the laboratory or diagnostic partners doing your tests. We use phone and emails to communicate with these other service providers and, while we aim to communicate confidentially, we accept no responsibility for breaches of these communication routes.
3. me360 Healthcare Limited will not share your information with any other third party unless you give us permission to do so, for example with your GP or other Government regulators. The only exceptions are where a client/patient is considered to be a danger to themselves or others, or when required to do so by a court order.

COMPLAINTS

Clients who wish to make a complaint regarding their service should email the Director of Operations at me360testingservice@gmail.com

me360 Healthcare Limited will provide a written acknowledgement of the complaint within 10 working days,
unless a full response can be completed within 30 working days.